FAQ

OTP is delayed. What should I do first?

Use the Login page quick steps: network switch, DND off, correct SIM active, and request OTP once.

Why does the app log me out repeatedly?

Battery restriction and unstable networks are common causes. Remove restrictions and keep a stable network.

Where do I track sessions?

Use the Analyst page table template and keep one row per day/session.

What should I include for Support?

Use the Support page format with timestamps, method, app version, network, and a short mini log.